{"id":25,"date":"2026-03-29T15:58:18","date_gmt":"2026-03-29T15:58:18","guid":{"rendered":"https:\/\/www.sarouel-de-bain.fr\/?page_id=25"},"modified":"2026-03-29T15:58:21","modified_gmt":"2026-03-29T15:58:21","slug":"cgv","status":"publish","type":"page","link":"https:\/\/www.sarouel-de-bain.fr\/en\/cgv\/","title":{"rendered":"Terms and conditions of sale of products sold on Sarouel de bain"},"content":{"rendered":"<h1 class=\"wp-block-heading\">Terms and conditions of sale of products sold on Sarouel de bain<\/h1>\n\n\n\n<p>Date of last update<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-article-1-objet\">Article 1 - Purpose<\/h2>\n\n\n\n<p>The present conditions govern sales by the company\u00a0<strong><strong>EURL ALHOUDAH<\/strong><\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-article-2-prix\">Article 2 - Prices<\/h2>\n\n\n\n<p>The prices of our products are indicated in euros, inclusive of all taxes (VAT and other taxes applicable on the day of the order), unless otherwise indicated, and exclusive of processing and shipping costs. If you order from a country other than mainland France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of the company.&nbsp;<strong>Manager<\/strong>. You are entirely responsible for declarations and payments to the relevant authorities and organizations in your country. We advise you to check with your local authorities. All orders, whatever their origin, are payable in euros. The company&nbsp;<strong>Manager<\/strong>&nbsp;reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price list in force at the time of validation of the order and subject to availability. Products remain the property of&nbsp;<strong>Manager<\/strong>&nbsp;until full payment has been received. Please note: as soon as you take physical possession of the products ordered, the risks of loss or damage to the products are transferred to you.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-article-3-enregistrement-et-validation-de-commande\">Article 3 - REGISTRATION AND VALIDATION OF ORDERS<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-1-navigation-a-l-interieur-du-site\">3.1 Navigation within the Site<\/h3>\n\n\n\n<p>The User can view the various Products offered for sale by https:\/\/www.sarouel-de-bain.fr\/ on its Site.<br>The User may freely browse the various pages of the Site without being bound by any order.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-2-enregistrement-d-une-commande\">3.2 Registering an order<\/h3>\n\n\n\n<p>If the User wishes to place an order, he\/she will select the various Products in which he\/she is interested, and will express said interest by clicking on the \u00abbasket\u00bb pictogram.<br>At any time, the User may :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>obtain a summary of the Products selected, by clicking on the basket.<\/li>\n\n\n\n<li>continue or modify your selection of Products by clicking on \u201cContinue shopping\u201d.<\/li>\n\n\n\n<li>complete its selection of Products and order these Products by clicking on \u201cProceed to payment\u201d.<\/li>\n<\/ul>\n\n\n\n<p>To order the Products they have chosen, after clicking on \u201cProceed to payment\u201d, all Users must identify themselves by entering their e-mail address and the password they have chosen when creating their account, or, if this is their first order, by clicking on \u00abCreate an account\u00bb. In the latter case, the User must accurately complete the form provided, in which he\/she will include the information required for identification, in particular his\/her surname, first name and postal address. In addition, the User must provide his\/her e-mail address and a password of his\/her choice, which will be personal and confidential and which he\/she will need to identify him\/herself later on the Site.<br>The User is informed and accepts that the entry of these two identifiers is proof of his identity and expresses his consent.<br>Once the User is identified, he\/she must validate the delivery address, and an order form will then appear on the screen, summarizing: the nature, quantity and price of the Products selected by the User, as well as the total amount of the order, the shipping costs, the delivery time, the User's contact details, and the delivery address of the Products.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-offres-commerciales\">Commercial offers<\/h5>\n\n\n\n<p>To benefit from a commercial offer that has been sent to him, the User must enter and validate his \u201dpromotional code\u201c in the field provided on the payment page.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-3-validation-definitive-de-la-commande-et-paiement\">3.3 Final confirmation of order and payment<\/h3>\n\n\n\n<p>After checking the status of the order, and once all the requested information has been completed by the User, a summary of this information and of the order will appear, and the User must choose the method of payment with which he or she wishes to make payment in order to definitively confirm the order.<br>Orders are payable in :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>euros by French or international credit card\u00a0<\/li>\n<\/ul>\n\n\n\n<p>It is hereby specified that the immediate payment by credit card is secured by S.S.L. (Secure Socket Layer) encryption in order to protect all data linked to the means of payment, and that at no time will the User's banking data transit on https:\/\/www.sarouel-de-bain.fr\/'s computer system.<br>As soon as he validates his payment, the order is recorded. The User becomes a Customer. The order form will be recorded on the computer registers of https:\/\/www.sarouel-de-bain.fr\/ and will be considered as proof of the contractual relations between the Parties.<br>The Customer has a right of withdrawal and reimbursement, during a period of fourteen (14) working days from the date of receipt of the Products by the Customer.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-4-confirmation-de-la-commande\">3.4 Order confirmation<\/h3>\n\n\n\n<p>A summary of the order will be displayed once the order has been validated.<br>This confirmation will include all the elements constituting the contract between the Parties.<br>This order summary will also be e-mailed to the Customer within a few minutes of purchase.<br>The customer will then have access to \u201corder tracking\u201d by clicking on \u201cLogin\u201d and identifying himself with his e-mail address and password.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-5-modification-d-une-commande\">3.5 Modifying an order<\/h3>\n\n\n\n<p>You can track past orders from the \u00abLog in\u00bb menu.<br>To modify an order, it is necessary to cancel the order, return it to the basket and then correct it as required before validating it.<br>An order can only be modified or cancelled when its status is \u00abRegistered\u00bb.<br>An order in \u00abin preparation\u00bb or \u00abdispatched\u00bb status can no longer be modified.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-article-4-paiement\">Article 4 - Payment<\/h2>\n\n\n\n<p>The fact of validating your order implies for you the obligation to pay the indicated price. Payment is made by credit card using a secure system. The card is debited only when the order is dispatched. In the case of split deliveries, only the products shipped are debited.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-article-5-retour-remboursement-et-droit-de-retractation\">Article 5 - RETURN - REFUNDS AND RIGHT OF WITHDRAWAL<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-conditions-de-retractation\">Conditions of withdrawal<\/h3>\n\n\n\n<p>The customer has a right of return of fourteen (14) days from receipt of the totality of his order to retract without necessarily giving a reason.<br>To exercise the right of withdrawal, the customer must notify his decision to withdraw from his order by an unambiguous statement specifying his full name, e-mail, address, order number and date:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>by e-mail: contact@sarouel-de-bain.fr<\/li>\n\n\n\n<li>on the website :\u00a0<a href=\"https:\/\/www.sarouel-de-bain.fr\/en\/contact\/\">https:\/\/www.sarouel-de-bain.fr\/contact<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-remboursement\">Refund<\/h3>\n\n\n\n<p>In the event of the Customer's withdrawal, https:\/\/www.sarouel-de-bain.fr\/ will reimburse any payments received from the Customer and, in any event, no later than fourteen (14) days from the date on whichhttps:\/\/www.sarouel-de-bain.fr\/ is informed of the Customer's decision to withdraw.<br>If the Customer withdraws from the entire order, https:\/\/www.sarouel-de-bain.fr\/ will reimburse all payments received from the Customer for this order.<br>If the Customer withdraws from part of the order, https:\/\/www.sarouel-de-bain.fr\/ will reimburse the amount of the Products returned.<br>The refund will be made by the same means of payment that the Customer used for his\/her order or by bank transfer.<br>https:\/\/www.sarouel-de-bain.fr\/ may defer reimbursement until it has received and checked the Products.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-retour-des-produits\">Product returns<\/h3>\n\n\n\n<p>The Customer must return the Products no later than fourteen (14) days after having communicated his decision to withdraw.<br>Returned products must be unopened, complete and undamaged.<br>Packages must be returned to the following address:<br>The Customer is responsible for the cost of returning the complete order or Products.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-article-6-livraison\">Article 6 - Delivery<\/h2>\n\n\n\n<p>Products are delivered to the delivery address indicated during the order process, within the time indicated on the order validation page. In the event of a delay in shipment, an e-mail will be sent to you to inform you of any consequences for the delivery time indicated. In accordance with legal provisions, in the event of late delivery, you have the right to cancel the order under the terms and conditions defined in article L 138-2 of the French Consumer Code. If, in the meantime, you receive the product, we will reimburse you and the delivery costs in accordance with article L 138-3 of the French Consumer Code. In the case of deliveries by a carrier, the company&nbsp;<strong>Manager<\/strong>&nbsp;cannot be held responsible for delays in delivery due exclusively to the customer's unavailability after several proposed appointments.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-article-7-garantie\">Article 7 - Warranty<\/h2>\n\n\n\n<p>All our products are covered by the legal guarantee of conformity and the guarantee against hidden defects, as stipulated in articles 1641 et seq. of the French Civil Code. In the event of non-conformity of a product sold, it may be returned, exchanged or reimbursed. All claims, requests for exchange or refund must be made within 30 days of delivery. Products must be returned in the condition in which you received them, with all accessories, packaging and instructions. Shipping costs will be reimbursed on the basis of the invoiced rate, and return shipping costs will be reimbursed upon presentation of receipts. The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-article-8-responsabilite\">Article 8 - Liability<\/h2>\n\n\n\n<p>The products offered comply with current French legislation. The responsibility of the company&nbsp;<strong>Manager<\/strong>&nbsp;shall not be held liable in the event of non-compliance with the legislation of the country to which the product is delivered. It is your responsibility to check with the local authorities about the possibility of importing or using the products or services you intend to order. Furthermore, the company&nbsp;<strong>Manager<\/strong>&nbsp;cannot be held responsible for damage resulting from misuse of the product purchased. Finally, the responsibility of&nbsp;<strong>Manager<\/strong>&nbsp;cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, external intrusion or the presence of computer viruses.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-article-9-droit-applicable-en-cas-de-litiges\">Article 9 - Applicable law in the event of disputes<\/h2>\n\n\n\n<p>The language of this contract is French. The present conditions of sale are subject to French law. In the event of a dispute, the French courts shall have exclusive jurisdiction.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-article-10-propriete-intellectuelle\">Article 10 - Intellectual property<\/h2>\n\n\n\n<p>All elements of the https:\/\/www.sarouel-de-bain.fr\/ website are and remain the exclusive intellectual property of the company.\u00a0<strong>Manager<\/strong>. No one is authorized to reproduce, exploit, rebroadcast or use for any purpose whatsoever, even partially, elements of the site, whether software, visual or sound. Any simple link or hypertext link is strictly forbidden without the express written consent of the company.\u00a0<strong>Manager<\/strong>. Article 13 - Personal data The company\u00a0<strong>Manager<\/strong>\u00a0reserves the right to collect nominative information and personal data concerning you. This information is required to manage your order, and to improve the services and information we send you. It may also be transmitted to companies that contribute to this relationship, such as those responsible for the management, execution, processing and payment of services and orders. This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations. In accordance with the French Data Protection Act of January 6, 1978, you have the right to access, rectify and object to nominative information and personal data concerning you, directly on the website.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-article-11-archivage-preuve\">Article 11 - Archiving Evidence<\/h2>\n\n\n\n<p>The company&nbsp;<strong>Manager<\/strong>&nbsp;will archive order forms and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the French Civil Code. The computerized records of&nbsp;<strong>Manager<\/strong>&nbsp;will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.<\/p>","protected":false},"excerpt":{"rendered":"<p>Conditions g\u00e9n\u00e9rales de vente des produits vendus sur Sarouel de bain Date de derni\u00e8re mise \u00e0 jour Article 1 \u2013 Objet Les pr\u00e9sentes conditions r\u00e9gissent les ventes par la soci\u00e9t\u00e9\u00a0EURL\u00a0ALHOUDAH. Article 2 \u2013 Prix Les prix de nos produits sont indiqu\u00e9s en euros toutes taxes comprises (TVA et autres taxes applicables au jour de la [&#8230;]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-25","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.sarouel-de-bain.fr\/en\/wp-json\/wp\/v2\/pages\/25","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sarouel-de-bain.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sarouel-de-bain.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sarouel-de-bain.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sarouel-de-bain.fr\/en\/wp-json\/wp\/v2\/comments?post=25"}],"version-history":[{"count":1,"href":"https:\/\/www.sarouel-de-bain.fr\/en\/wp-json\/wp\/v2\/pages\/25\/revisions"}],"predecessor-version":[{"id":65,"href":"https:\/\/www.sarouel-de-bain.fr\/en\/wp-json\/wp\/v2\/pages\/25\/revisions\/65"}],"wp:attachment":[{"href":"https:\/\/www.sarouel-de-bain.fr\/en\/wp-json\/wp\/v2\/media?parent=25"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}